keeping your business running
What happens if your system fails just as you need to meet that important deadline, - how do you find somebody to help? Will parts still be available and how long will it take to get them? What do you do if the manuals don't make sense? Are you making the best use of the system? Cherry I.T. provides a range of support services with guaranteed response times, which can be tailored to your needs.
hardware
Cover is available on all typical computer equipment, and both parts and labour can be included. If we can't fix the problem quickly then we will loan you suitable replacements to make sure your business suffers minimal disruption. The fixed cost of maintenance can be budgeted for, and there will be no expensive surprises just at the wrong time. All this means that you can forget about computer problems, and concentrate on running your business.
software
Support is available on most office applications, either via telephone, modem (using remote control of your system whilst you watch), or by on site visit. We can also include update cover and the installation of new versions as they arrive, often bringing performance enhancements or complicity with legal requirements. Your business therefore benefits from the continual developments in technology, keeping its competitive advantage, and your system will not become obsolete or need expensive upgrades.
| networks
Cherry I.T. are specialists in computer networks, with qualified network engineers who can provide your business with the best support. Networks can be complex, and sometimes it can be difficult to detect the cause of a problem. Is it hardware, or software? Is it a local problem, or is it due to connections to external devices or networks? Using specialist equipment our engineers are able to carry out diagnostics on Local and Wide Area Networks, including routers, bridges and switches. etc.
accounts
Another speciality of ours, we have qualified consultants to assist with those difficult problems. You can be sure that your system is keeping abreast of the latest changes in tax and legal requirements, and help is always on hand via telephone or modem. Some systems can be amended and re-programmed, making sure the software fits your business, and not the other way round.
training
You can choose either to have training on site using your own hardware and software, or away from day to day distractions in our purpose built training facility, which is fully equipped and continually updated. The content and pace of the course can be tailored to your requirements, ensuring that all delegates gain maximum benefit.
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